And the dashboard doesn't work the tv is white and I have no hdd cable. Mason Allen. This is happening to me too, one minute I am happily playing Skyrim.. I tried doing what Microsoft said on their website, but then this update came up and I cant update it because I don't have enough storage because I had to take my hard drive out again, so when I pressed no for the update it froze, every single time. I am dying to find out what is causing it I might check the hard drive again Fouzan Ali.
Fix Your Stuff Community Store. Back Answers Index. Xbox The Xbox is the second game console made by Microsoft, and was released November 22, Answer this question I have this problem too Subscribed to new answers.
Is this a good question? Yes No. Voted Undo. Score 6. Most Helpful Answer. Brandon Rep: 11 5 1. Was this answer helpful? Score 4. Turn off Xbox console. If your console doesn't freeze when you play the other disc or game, then the first disc or game is most likely the source of the problem. Contact the disc or game manufacturer for troubleshooting help or to request a replacement disc. Step 3: Move your console. It's important to keep your console in a cool, dry, well-ventilated area.
Turn off the console. Move the console to an open, well-ventilated area, away from all other electronic devices. Put it in an open area with lots of ventilation. Make sure the console and its power supply are on a hard surface. Keep the console away from heat sources, such as ventilation openings on TVs and electronic devices. Also, keep the console away from heating vents and direct sunlight. Turn on the console and try playing the disc or game again. Step 4: Remove the hard drive.
Your screen freeze problem might be related to your hard drive. Note Not all Xbox consoles have a hard drive. If your console does not have a hard drive, go to Step 5: Service your console below.
Follow the steps below to remove, test, and reinsert your hard drive:. Turn off your console. Check the Ethernet cable or wireless connection to make sure it is still connected. If necessary, contact your Internet service provider to make sure there aren't any outages in your area. Contact Xbox Support if you keep having freezing issues. Daniel Hatter began writing professionally in His writing focuses on topics in computers, Web design, software development and technology.
He earned his Bachelor of Arts in media and game development and information technology at the University of Wisconsin-Whitewater. Clearing the update cache will allow the console to refresh and download a new update s which may be faulty. If you need help clearing the cache follow these steps:. Hopefully this should resolve the freezing issues. If this doesn't resolve your issue, please take a few minutes to work through the Screen Freeze Solutions.
If you still have questions or issues, please feel free to make a post in this forum! Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. How satisfied are you with this reply?. Thanks for your feedback, it helps us improve the site. I have the same problem, its a bandwith issue and unfortunately their isn't much you can do about. Hey Drums Mcaw!
If you're having an issue with your console freezing we'd be happy to help out where we can! Have you tried a wired connection? Or checked out our guide on " Issues with Connection Speed or Disconnects "? Let us know. I get the same problem with a wired connection and virgin also sent an engineer out to sort this and it still freezes.
Hey there Sack! Was the guide above any help?
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